CitiService
| What is CitiService ? |
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CitiService is a concept developed to provide superior standard of service for the Global Finance Business. |
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It is a single point of contact for our clients where our officers seek to solve any kind of problems they may be experiencing, using either the local departments as the network or our overseas representatives depending on the nature of the problem. |
| What products does CitiService support? |
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International and Regional Products:
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CitiDirect Online Banking - Citibank's web based electronic banking solution; it enables the client to view information on their accounts held locally and at Citibank New York. |
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Citibank PayLink - this system allows the customer to manage an entire payment portfolio directly from their office. |
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Account Services - Local Current and Savings Accounts. |
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Trade Services. |
| Who are our Customers? |
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Most of our larger clients who use Cash Management Products and Services. |
| How does a company become a CitiService customer? |
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The Relationship Manager introduces them to the special services offered by the Unit. A brief profile is then sent to CitiService outlining the contact names and telephone numbers for those who will require information on the Company accounts. CitiService also extends a formal invitation to the new client advising of the special telephone and fax numbers, which they may use to contact the Department. In addition, if the customer wishes to view the CitiService unit in action, a special tour can be organized. |
| Contact Numbers |
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Telephone: (509)299-3270
Fax: (509)299-3269
Citiservice.Haiti@citi.com
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